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Technological Arts Inc.

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Website Help

To place an order, follow these simple steps,

1. From the Store, select currency via the Currency dropdown selector at the top of the screen and then click on the Change Currency button to make it effective.  If you are in Canada select Canadian currency; otherwise select US currency.

2. Click the Add to Cart button or Buy Now button next to the item you want. Your shopping cart will be automatically updated with the item, and the total will be displayed at the top of your screen.

3. When you have finished shopping (or at any time during shopping), you can examine the contents of your shopping cart by clicking the Shopping Cart icon at the top of the page. Now review the items you have ordered and change any quantities required by entering the new quantity and clicking the adjacent Update icon. To delete an item, click the Trash can icon next to it.

4. When you have finished adjusting quantities, click the Checkout button below your cart contents list.

5. Enter your billing information and your email address.  If you don't wish to register, uncheck the Registration box.  Accept the Terms of Service, solve the robot-blocker calculation, and click Submit Details.

6. If you wish to ship to a different address than your Billing Address, add a new Shipping Address and Save it.  Otherwise, click Next.

7. You will be presented with various shipping options and their associated costs and estimated delivery times.  Choose your preferred method.  Priority is the fastest, and will arrive by next business day in most cases--  subject to delays due to insufficient stock, or a spike in orders (usually in January and August/September).  SmallPacket Air takes roughly 1 to 2 weeks to North America, Europe, Australia, and New Zealand; 3 to 5 weeks to addresses in Asia, Africa, Middle East, and South America.  SmallPacket Air is the lowest-cost method, but is not trackable.  It's fine for low-value orders, but not recommended for higher-value orders.  We cannot be held responsible for lost or damaged orders shipped by this method!

8. Confirm Payment and you will be taken to PayPal's secure payment gateway where you can make your payment.  Once you have clicked Confirm Payment, it is no longer possible to edit your cart, so please use your browser's Back arrow first to make any changes.  Please note that, in most countries, it is not necessary to have or create a PayPal account to make your payment.  You will be able to use a credit card for payment if you don't have a PayPal account (just click the link that says  "Don't have a PayPal account?").NoPayPalAccount

Finding A Part

The quickest method to find a part, is to simply search for the part, using the Search feature in the left-hand column of the page.  For best results, just use the first several characters of the part number, and don't include the connector option suffixes (e.g. -SB).  If you don't know the item code or name, use the category selectors in the left hand column.  If the part is a special part or if it is not listed, please contact us directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for assistance.

Learning The Status of Your Order

A series of messages will be emailed to you during the processing of your order and subsequent shipping.  They are automatically sent to you from orders[at]technologicalarts[dot]com.  If you don't receive a message within a few minutes of placing your order, please check your Spam or Junk folder, and add our email address to your contacts to ensure you receive subsequent messages.  Should you not receive any message within a few hours of placing your order, please contact us directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for further assistance.

Queries, Complaints and Suggestions

We make every effort to deliver the best possible service. If you have any feedback or suggestions, please contact us directly, through our customer relations. All queries and complaints will be answered promptly. Send all messages to this address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .